learning and development Key to staff retention, delivering excellent customer service and meeting your Company's business objectives, is having a well trained and motivated workforce. We can support your drive for commercial advantage by:- creating and delivering programmes/solutions which meet Company objectives and add value to the business delivering ILM accredited training providers programmes successfully implemented to date include: leadership, teamworking, communications, assertiveness, appraisal, counselling, equal opportunities and diversity Jo Birznieks has been working with the East Midlands Development Agency (emda) for approximately five years. She is extremely professional in her way of working and in the delivery of training, ensuring that she has a good understanding of our organisation and our delegates' needs. Examples of training that Jo has undertaken for us include Recruitment and Selection, Diversity and Induction training. She has developed an excellent working relationship with our HR team and with the Executive Team and Managers throughout our organisation. We definitely envisage continuing to work with JAK on a long term basis. Louise Jarman, HR Manager, East Midlands Development Agency. key services provided We can provide support on a retained, interim or project basis in all of the following areas:- recruitment and selection learning and development performance and change management employee relations The benefits of using JAK HR Associates include:- improved efficiency speedy solutions to HR problems a flexible and dedicated resource frees up valuable time in other areas of the business contact us For a confidential , without obligation, discussion about your needs and how we might be able to assist you and your business, please contact either: Jo on 07734 751966, or email, jo@jakhrassociates.co.uk or Des on 07917 524330, or email, des@jakhrassociates.co.uk JAK HR Associates Ltd 29 Swallow Drive Bingham Notts NG13 8QA Telephone 01949 831335 Web address: www.jakhrassociates.co.uk